Pharma IQ Members


Donna Cook

Donna manages U.S. clearance services, regulatory and carrier compliance, brokerage support and the Life Sciences and Specialty Services vertical industries focus for FedEx Express.

She began her career at FedEx in 1983 in Revenue Operations. In 1998 she joined the Global Trade Services team in Systems Design and Development and became the Manager of that area in 2001. In 2003 she moved to FedEx Express Business Solutions as Manager of Global Scanning Solutions and subsequently became Manager of SenseAware Operations in 2011. In that role she led initiatives to expand the SenseAware service offering to 29 countries and obtained flight allowances for 27 commercial carriers. These achievements helped to establish SenseAware as a broad-based global service offering.

Donna received the Express Five Star Award in 2009 and was a Purple Promise Quality Award winner and Quality Driven Management Cup Finalist in 2013. She holds B.S. and M.B.A. degrees and is a facilitator and trainer for the FedEx worldwide management development program.