Docia Myer brings over 15 years of experience working in customer-facing leadership positions, including project, account, and customer experience management. In her current role, Myer shapes the go-to-market experience for the U.S. payments market by leading the Sales Organization. Myer is part of the executive leadership team at CPI.
Myer is an accomplished public speaker, speaking throughout the US on customer experience topics. Myer’s educational background includes a bachelor’s degree in international business from Lake Erie College and a master’s degree in project management from Keller Graduate School. In 2016, she joined the CCIQ Advisory Board where she will provide insight and leadership to events like Call Center Week. She spends personal time helping her community by working with the Mountain Plains Minority Supplier Diversity Council and as Vice-Chairman of the Board for Adoption Options.