<p>Mr. Barnes is the former Senior Vice President of Global Strategic Management and Customer Experience for Marriott Vacation Club International (MVCI), the leisure/vacation ownership division of Marriott International.</p>
<p>A twenty year veteran of the hospitality business, he has successfully led efforts both within Marriott International and MVCI to improve operations, process management and performance accountability at all organizational levels levels. Co-leading efforts at Marriott International of Sales 2000, a top to bottom restructuring of the Sales and Marketing effort as well as leading the process re-engineering work with MVCI’s Customer Relationship Management effort, Mr. Barnes is well acquainted with all aspects of the organizational challenges of customer focused business transformation.</p>
<p>Roy is currently President of Blue Space Consulting, an independent speaking and consulting firm specializing in strategy execution, enterprise change management and transformation as well as customer experience design.</p>
<p>Blue Space serves a broad continuum of industries in technology, hospitality, health care and marketing.</p>
More Information Available at:</p>
<p><a href="http://www.royabarnes.com/">RoyABarnes.com</a><br />
<a target="_blank" href="http://www.BlueSpaceConsulting.com">BlueSpaceConsulting.com</a></p>
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