Conrad Ingram is a Senior Management Consultant at Major Oak Consulting, specializing in process excellence, business improvement and change management. Conrad’s expertise lies in process reengineering through fact based and facilitation based approaches, working closely with front-line staff to perform current state assessments, build world class process maps, identify quick win opportunities and redesign practical “business owned” processes.
Before relocating to New York and joining Major Oak in 2011, Conrad worked for 4.5 years with boutique consulting firm Davitt Krantz & Associates in Melbourne, Australia, primarily on process redesign initiatives. Prior to consulting, Conrad worked for 3.5 years at world-class miner Rio Tinto as a Project Manager and in Business Improvement, culminating in the role of Business Improvement Coach at Argyle Diamonds. Conrad started his professional career 5 years earlier as an analyst at Elders Limited, a leader in Rural Services, Finance and Real Estate in the Australian agricultural sector.