Ahmed Mazhari leads sales, marketing and client relationships for Genpact’s European business. In this capacity, Ahmed sets the sales and marketing strategy for the region, and integrates specialized expertise that Genpact has built through its acquisitions in the geography. He consults with a large number of global companies on outsourcing, shared services and business transformation issues based on his in-depth understanding of multi-center operational delivery. He also serves as a hands-on mentor to the business development teams in the areas of deal strategy, solution shaping, commercials and pricing, contract negotiation, lead generation, managing effective client engagements, and marketing deployment.
Prior to his current role, Ahmed led the creation of Genpact’s delivery center in Europe, from site strategy and infrastructure set up to operational launch. He also ran East European operations, a region with which he has been working for the last decade. He has over 22 years of global experience in client management and business process management, with specific expertise in finance and accounting, procurement, IT operations, Lean Six Sigma operations and knowledge process outsourcing. Ahmed is regarded as an expert in the field of outsourcing, regularly speaking at leading industry events on the topic. He began his career at Xerox and during his six-year tenure held a variety of roles in cost accounting and pricing, manufacturing and supply chain operations.
Based in the U.K., Ahmed holds a bachelor’s degree in mechanical engineering from the National Institute of Technology, Allahabad, India.