Pharma IQ Members


Gary Critchley

Gary is Head of Finance Shared Services at Marks and Spencer, a leading British retailer serving over 21million customers every week.  Gary qualified with CIMA as an accountant whilst at the BOC Group where he worked in a variety of corporate roles including Supply Management, Tax and Group Reporting before moving into commercial roles in Logistics and in Process Gas Solutions. 

Gary moved into Shared Services in 2002, joining Marks and Spencer in April 2006 where the team process over £9bn of payments, reconcile £10bn of cash and recover £3bn of receivables per annum.  Gary has recently worked with his team to implement and embed shared service structures, integrate the largest SAP retail platform in Europe, build client relationship frameworks and a develop a culture of individual growth and opportunity.