Bill Bloom leads all client-facing functions including sales and marketing and client management across all the business lines. Bill is also responsible for ensuring growth of company’s overall business through organic means, creating a culture of business development and providing executive leadership for EXL’s corporate strategy. Before joining EXL, Bill held the title of Executive Vice President, Insurance Operations and Information Technology of Travelers, responsible for policyholder and agency services as well as technology across the enterprise. He joined Travelers in 2003 as the company's Chief Information Officer. In 2006, he was given the additional responsibility of Insurance Operations which includes the policyholder and agency service centers, underwriting support and policy processing, agency operations, and billing. Bill joined Travelers from Accenture, where he was a Partner in their Financial Services Practice, focusing on large insurance clients. He has also served as a Vice President at Hartford Life responsible first for Business Technology Services and then for the National Accounts business in the Employee Benefits Division. Bill holds a bachelor’s degree in computer science from the State University of New York at Albany.