Pharma IQ Members


Mike Burke

Mike has banked more than 40 years in telecommunications, contact centers and networking while working at Honeywell, GTE, Verizon & IQ Services. Since joining IQ Services, Mike’s participated in hundreds of engagements to monitor, measure, and manage customer service experience for clients worldwide, representing all verticals. Prior to IQ Services, Mike was involved in a 90s Internet startup, wrote code for Centrex, designed and built networks for the DoD and helped introduce DSL services for the RBOCs.