A fifteen-year veteran of the high tech industry, Keith Pearce has worked extensively in new and emerging technology markets for customer service technologies – drawing on experience as a television news reporter and US Senate staffer. At Siemens, he helped orchestrate the migration strategy from legacy to new telephony products, starting in Sales and later in Marketing. At Nuance, he helped build the market for speech recognition software. Previously, Keith acted as Head of Marketing for EMEA for the Alcatel-Lucent Enterprise business, based in Paris. Today, he is Head of Market Dynamics for Genesys.
Keith holds degrees from the University of Florida and Georgetown University.