Pharma IQ Members

Bob Foley
Marj Kyriopoulos

 

Bob Foley
Manager of Service Management
US Postal Services
email: Robert.A.Foley@USPS.gov

Bob Foley is a recipient of the USPS Quality Partner of the Year Award, and has held a number of management positions over his 35- year career with Postal Service. His primary focus with has been Finance and Operations. In 1999, he facilitated process management training and taught teams how to use quality tools, leading them to success as recipients of the AQP Bronze Award and the RIT/USA Today Quality Cup Award. For the past three years Bob has been implementing the Shared Services Accounting project. Bob completed the decision analysis document that obtained the necessary funding. He manages the service of these centers and provides the necessary technology for the reengineered processes. The technologies implemented within the USPS are a call management system, a knowledge management system and a workflow management system. Bob sits on the technology review board for both the Call Management and Workflow Management systems and facilitates the contracting for third parties engaged in the project.

Marj Kyriopoulos
Service Management
US Postal Services
email: Marjorie.L.Kyriopoulos@usps.gov

Marj Kyriopoulos has more than 20 years’ communications and management experience in business and technical environments, including Unisys Corporation, Cray Research, Inc., and MRNet. She was Director of Information Design Services for Spherion Technology and President of MLK Solutions, Inc. As a member of the Service Management team, Marj provides support for users in a changing shared services environment by creating knowledge objects, intranet web site designs, newsletters, tip sheets, information packets, training materials, and timely updates for the shared services web site. She is also working to establish best practices for populating and managing the knowledge base used by USPS Accounting Help Desk agents.

118 results
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An online series featuring live interactive webinars, on-demand webinars, whitepapers, infographics, commentary articles and interviews all focusing on supply chain excellence with temperature sensitive medicines....Full Article »
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An online series featuring live interactive webinars, on-demand webinars, whitepapers, infographics, commentary articles and interviews all focusing on supply chain excellence with temperature sensitive medicines....Full Article »
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Simpler, faster, less expensive – yet compliant: how the Internet of Things (IoT) shakes up the management of cold chain medicines...Full Article »
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In this presentation from TetraScience, focus will be on actionable steps to getting started with digital transformation in the lab and seeing results....Full Article »
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Join this session of the SmartLab Global Academy to hear insight from Jan Hauss, Head of R&D LIMS IT Manager and Merck KGaA on the subject of airtight IT security in the lab...Full Article »
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Different lab informatics applications (and their acronyms) have multiplied exponentially in the past decade. This webinar discusses the opportunity for technologies to converge together – creating more integrated lab informatics solutions which further streamline workflows and increase efficiencies....Full Article »
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This webinar panel will advocate that User Experience (UX) design offers unlocked benefits to the R&D life science industry....Full Article »
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In this session, Esko’s Mike Baird reviews best practices gleaned from years of successful deployments in global pharmaceutical companies so you can avoid the pitfalls and reap the benefits....Full Article »
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This session will discuss gains in efficiency and data quality that are to be found in drug discovery by capturing data generated by support workflows....Full Article »
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This presentation will review key informatics trends for the lab and discuss practical steps toward delivering transformational business value that can drive operational efficiency and transform data into insights....Full Article »
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118 results
of 12