Pharma IQ Members


Guillermo Valiente

Guillermo is based in TELUS International’s El Salvador operations where he manages a team of over 2,000 highly-wired, connected, energetic and creative Millennial team members and agents. Referred to as “The Gen Y CEO” by his team, Guillermo is often asked to speak on the topics of building corporate cultures in the workplace, promoting emotions in everyday tasks, and implementing the philosophy of “happy employees = happy customers.”