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MWD Advisors is a specialist European IT advisory firm which provides practical, independent industry insights. The foundation of our ability to advise enterprises and vendors is a research programme that aims to explore relevant developments in technologies, products and services, vendor dynamics, product/service delivery and business models, deployment and usage best practice that support the creation of business improvement from IT investment. We focus on three primary research programs relating to analytics & information management, business process management, and collaboration. For more information visit