Paul is responsible for spearheading the strategy, initiatives and operations relating to the LiveOps On-Demand Contact Center Platform, as well as leading the company’s enterprise product team. Paul’s distinguished career spans over 20 years of management experience in the contact center and telecommunications industries. He joins LiveOps after 3 years at Genesys where he was head of product strategy and product management for the company. Prior to Genesys, Paul spent 10 years at Aspect where he held executive management positions in Product Management and Engineering. Previously, Paul held various senior management positions at the Cable and Wireless Group and NatWest Bank in the United Kingdom. Mr. Lang holds a Bachelor of Arts Honors Degree in Business and Marketing from South Bank University, London, England.