Mark Graban is a Senior Fellow with the Lean Enterprise Institute in Cambridge, MA, where he focuses on education about Lean in healthcare and further promotion of the methodology.
Previously, Mark was a Senior Lean Consultant with ValuMetrix Services, part of Ortho-Clinical Diagnostics and Johnson & Johnson. In that role, Mark worked with hospital clients throughout North America and in the United Kingdom, training employees, executives, and clinicians in Lean concepts and coaching project teams in implementing Lean methods and management systems. He is also a popular speaker and lecturer for healthcare audiences.
Mark earned a bachelor's degree in industrial engineering from Northwestern University. He later earned dual master's degrees in mechanical engineering and business administration from the Massachusetts Institute of Technology and its Leaders for Manufacturing Program.
Before moving into healthcare, Mark implemented Lean in varied manufacturing industries, including automotive, computers, and industrial controls. He is the founder of the LeanBlog website (www.leanblog.org) and has written articles for publications including the Society of Manufacturing Engineers Lean Yearbooks, LABMedicine, and the Society for Health Systems newsletter.