Pharma IQ Members


Suzanne Kilner

In her role as Director, Collaboration for Cisco Canada, Suzanne Kilner directs a nationwide team of Sales Specialists and System Engineers. 

Kilner works with Cisco customers and partners with the deployment of Cisco Collaboration solutions, including Cisco Unified Contact Centre, Cisco Unified IP Telephony, Cisco Unified Messaging; Cisco WebEx and Cisco TelePresence.

Kilner joined Cisco in 2008 as System Engineering Manager for Unified Communications. Prior to joining Cisco, Kilner held the role of Director IT, Voice and Data Network Services for Rogers Communications where she was responsible for the Architecture, Design and Operations of the Rogers Enterprise Voice, Data and Contact Center Infrastructure. In her role at Rogers, Kilner led the successful migration to IP Unified Communications, deployment of Telepresence and deployed a converged IP infrastructure for the delivery of voice, data and video applications. Prior to joining Rogers, Kilner held a number of progressive Network Design and Architecture roles for Financial and Utility verticals.

Kilner holds a Bachelor of Science in electrical engineering from Queen’s University.