Len Jillard, Senior Vice President of People Resources and Chief People Officer of McDonald’s Restaurants of Canada Limited, began his career with the company in 1972 in London, Ontario, as a crewperson. He has worked in a number of mid and senior management positions throughout the Canadian operation, including Regional Director of People Resources, Toronto. Jillard also spent three years, from 1995-1997, with McDonald’s Mexico as the Senior Director of Operations.
In January 2002, Jillard became Vice President of the Western Canada Region, overseeing all aspects of the Western Canadian operation. Jillard focuses mainly on the McDonald’s vision to be Canada’s best quick service restaurant experience, carrying out the McDonald’s People Promise to value each and every employee and furthering the brand throughout the region.
In 2005, Jillard received his current title. In this role, he is responsible for carrying out the McDonald’s People through his leadership of the human resources, training, learning and development and communications departments, as well as overseeing Ronald McDonald House Charities® of Canada.
Jillard has always made it a priority to dedicate his time and expertise to McDonald’s charitable efforts, serving on the Ronald McDonald House in London, Ontario, for more than seven years. He is currently a member of the Society for Ronald McDonald House Vancouver.