Pharma IQ Members


Shai Berger

As a leader, innovator, and thought leader, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience.

Shai is the co-founder and CEO of Fonolo, a leading provider of cloud-based call-back solutions. He is responsible for setting the company's strategic direction, product innovation, and driving growth. His experience and accomplishments within the customer service and contact center industries have positioned him as an influencer in the space.