We interviewed Head of TMF Operations at Pfizer, Marie-Christine Poisson-Carvajal and asked her how Pfizer ensures the quality and compliance of their TMF across different trials and users with an in-house Quality Management System (QMS). In our exclusive interview with her, she gives her top tips on how other companies can create robust TMF processes even if they don’t have an in-house Quality Management System. She also explains why it is critical to building a good team who can bridge communications between internal and external operational groups.
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