Risk Management in IT Outsourcing: The Shared Stake Perspective in Multinational Corporations

Posted: 07/06/2010
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Grégory Coraux, Sourcing and Vendor Management at Merck Serono, shares his insights on risk management in IT outsourcing, at IQPC's Global Clinical Outsourcing Forum.

Coraux discusses:
 

  • A background on IT outsourcing: why and how we outsource
  • Key approaches to ensure a successful working relationship during contract fulfillment
  • Understanding the risk categories for both customers and providers: learning to recognise risk
  • Best strategies to manage risk during the contract fulfillment

     
Contributor: