Risk Management in IT Outsourcing: The Shared Stake Perspective in Multinational Corporations




Grégory Coraux, Sourcing and Vendor Management at Merck Serono, shares his insights on risk management in IT outsourcing, at IQPC's Global Clinical Outsourcing Forum.

Coraux discusses:
 

  • A background on IT outsourcing: why and how we outsource
  • Key approaches to ensure a successful working relationship during contract fulfillment
  • Understanding the risk categories for both customers and providers: learning to recognise risk
  • Best strategies to manage risk during the contract fulfillment

     
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