Active Operations Management International (AOMi)


Active Operations Management International (AOMi)

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http://www.activeops.com/

Active Operations Management International provides organisations with a structured and consistent operations management capability that is the catalyst for achieving operational excellence. We recognise that service operations are complex and unique, requiring a structured management approach specifically designed for their environment. Typically, service operations rely heavily on people to convert demand into successful customer outcomes. For this reason, we developed Active Operations Management (AOM) for service operations, an innovative approach to operations management that ensures that excellent performance is achieved through the creation of a positive and motivational atmosphere. Following a tried-and-trusted process, the implementation of AOM drives progressive and consistent changes in the behaviour of managers, who quickly become confident decision-makers. By applying the principles of AOM, these professional managers achieve significant performance improvements in their operations. With global operations in six international regions, Active Operations Management International is a world leader in the improvement of performance in service operations. AOM has been adopted in over 35 countries around the world, with over 40,000 of our clients’ employees actively managed by the AOM approach. Our clients, which include many large organisations, recognise the value of consistent operations management. Reflecting our global expansion since our formation in 2005, Active Operations Management International was awarded the Queen’s Award for Enterprise in 2011.

Vendor Category

Consultancy Services