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Customer Management IQ is a media partner to the American Teleservices Association. Customer Management IQ is an online community for call center and customer service professionals to network and build relationships. We provide a forum for sharing ideas, best practices and solutions with an emphasis on peer to peer communication within the call center and customer service communities. Become a member of Customer Management IQ today and keep up to date with the most up to date information, conferences and events in the call center and customer service industries.