Government Contact Centre Summit



http://www.govcc.com.au

During uncertain economic times, government contact centres need to protect their performance with superior operations and resource management strategies.

The GCC Summit for 2010 will focus on how you can implement efficient processes and integrate solutions that will transform the running and functionality of your contact centre. You will hear practical case studies delivered by leading figures within government contact centres that are driving change and realising benefits from technology integration and people management strategies.