NelsonHall


NelsonHall

Contact Info

  • Mark Ellis
  • mark.ellis@nelson-hall.com

  • TBC
    TBC, RG12 1BW

http://www.research.nelson-hall.com

NelsonHall is the leading global BPO and IT outsourcing research & analysis firm with analysts across the U.S., U.K. and Continental Europe. Founded in 1998, The Company takes a global approach to analysis of vendors and outsourcing markets and is widely respected for the quality and depth of its research. In particular, NelsonHall helps organizations ensure that key BPO and ITO sourcing decisions are based on industry reality not market hype, providing the detailed and objective market and supplier knowledge required for sourcing success through its sourcing tools, online information, and unrivalled analyst access. The NEAT (NelsonHall Vendor Evaluation & Assessment) tools for strategic sourcing managers and BPO and IT Outsourcing category managers are part of NelsonHall’s “speed-to-source” initiative. The NEAT tool sits at the front-end of the vendor screening process and consists of a two-axis model: assessing vendors against • Their “ability to deliver immediate benefit” to buy-side organizations • Their “ability to meet client future requirements”. The NEAT analyses themselves are based on a combination of vendor and client interviews. The vendors are scored against a wide range of criteria, establishing a number of scenarios, each with different weightings to represent a different business situation or client business need.

Vendor Category

Research & Analytics