Richard de Silva | 08/03/2010
Derek Hill, a Continuous Improvement Specialist for Pfizer, discusses why Business Process Excellence is a vital issue for companies within the pharmaceutical industry. In this podcast with Richard de Silva, you will hear how Pfizer has leveraged Business Process Excellence to become more efficient and to lower the company’s costs, including how Pfizer has targeted its manufacturing area first with Lean and Six Sigma implementation. Hill also discusses what companies need to have in place b...
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