This article will focus on critical RE & FM outsourcing success factors in the context of a dynamic and rapidly maturing global RE & FM supplier market. We will highlight how companies can capture opportunities while avoiding potential pitfalls. To understand what drives success, we studied a diverse sample of ten significant and successful RE & FM outsourcing initiatives to gain insights into both challenges and proven success factors. Much of what is written on the subject today is subjective, anecdotal, and based on a very limited experience set of large integrated deals. This article may well be one of the first of its kind – a market maturity perspective combined with a disciplined review of a selected sample of ten significant RE & FM outsourcing initiatives. As a background, we begin by providing a historical overview of the market.
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